Terms & Conditions

Please read the following carefully before your first consultation.

Nicola Schleifer offers nutrition and lifestyle packages.

Consultations are conducted via Zoom. You may be asked to complete a digital food diary using a form.

Some situations will require a longer period of working together for review and reassessment in order to be successful. How long depends on the client.

I ask that you acknowledge this and that if required the opportunity for further consultations can be discussed at the end of your package.

Please note I only have capacity to take on 10 clients at a time and so may not be able to honour your request.

The responsibility for booking the follow up appointment lies with the client. Reminders may not be sent.

If an appointment runs over it’s maximum time limit, the client will be charged in 15-minute increments at the standard hourly rate of £150/hour.

If you do not attend your appointment or if you cancel your appointment with less than 24 hours notice you will lose the appointment. You can repurchase an appointment at the standard hourly rate of £150/hour.

You can change your appointment up to 24 hours before without incurring a fee.

Group coaching/mentoring is non-cancellable and therefore non-refundable.

If you arrive late you will still be charged for your full appointment time, and the appointment will run till the end of the scheduled time. Sessions cannot be extended due to late arrivals.

For 1:1 consultations, two email enquiries in between appointments are included in the consultation fee; the purpose of these is to clarify points, or advice, not for further assessment.

Your data: from time-to-time, positive outcomes from our sessions may be referenced anonymously in order to promote the Nicola Schleifer Nutrition and Yoga brand. Clients will not be able to identify themselves or others from this information.  If you wish for your data to be excluded please let me know prior to the consultation.

Payment:

All payments must be made via Paypal or Credit Card / Debit Card (Stripe) at the time of booking.

Refunds:

Refund requests can not be honoured. If your condition has not improved after the consultations, this warrants further investigation and subsequent appointments can be booked.

If during the assessment it is discovered that you would benefit from seeing a different therapist, healthcare professional or medical doctor, then where appropriate Nicola will suggest you seek treatment of other health care professionals.

Expectations:

The client role in working with NicolaSchleifer.com is important: Clients are expected to put in the work outside of the sessions. Success in attaining the client goal is not guaranteed and depends, among other things, on the client being prepared to make consistent changes in their diet and lifestyle. The client acknowledges this is a critical part of the programme. Clients acknowledge their responsibility to themselves and agree to check in with their own bodies while following advice, and understand the importance of consistency in creating any lasting change.

Liability:

Any changes you make following advice from Nicola Schleifer Nutrition and Yoga, you undertake at your own risk. Nicola Schleifer Nutrition and Yoga assumes no responsibility, either directly nor indirectly for damage, health problems or inconvenience caused by the use or misuse of information provided by the Healthcare Professional / Nutrition Professional or website.

You are responsible for any consequences resulting from misstatements.

Consent:

By booking your consultation you are consenting to receive advice.

At the time of booking you will have the option to join my email newsletter.

Under GDPR, your details will be held by ‘NicolaSchleifer.com’. Further information on how we use your information can be found in the Privacy Policy. You can change your preferences at any time by writing to us at info@nicolaschleifer.com

If you no longer wish to hear from ‘NicolaSchleifer.com, please contact info@nicolachleifer.com to unsubscribe from communications, confirming your name and address and stating that you wish to unsubscribe from ‘Nicolaschleifer.com’ communications.

Data Protection

On this page you can find our general terms & conditions. In order to ensure that both we and our clients are properly equipped to meet the demands of the latest EU personal data regulation (GDPR), we have integrated these demands into our general terms & conditions and Privacy Policy. We also have a data processor agreement that likewise meets the demands of the GDPR.

Please do not hesitate to contact us if you have any questions related to our terms and conditions or the GDPR.

Declaration:

By booking a Consultation, it is implied that I agree to these terms and conditions. and it also implies consent to the dietetic assessment and advice given by a British Registered Dietitian.

Owner: Nicola Schleifer, Registered Dietitian    Updated  01/09/21

Please also see my privacy policy.